ref:JM1706643Post Date 12-Jan-2018
HKT Teleservices 香港電訊專業客服
Team Leader
About HKT Teleservices
HKT Teleservices is an operating subsidiary of HKT, Hong Kong's premier telecommunications service provider which is
majority-owned by PCCW Limited.
HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice
customer services, technical support, sales, retention, and other business processes. Operating a global network of multichannel
contact centers, HKT Teleservices provides support in l anguages covering over half of the world's population.
HKT Teleservices is consistently ranked among the world's leading contact center service providers. With over 10,000 agent
positions in Hong Kong, mainland China, the Philippines, the United States and Panama, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more,please visit http://www.hktteleservices.com/, or call us at 852-2888-3636 (Asia) / 86-4008-812-812 (mainland China) / 1-614-280-1600 (Americas).
關於香港電訊專業客服
香港電訊專業客服是香港首屈一指的電訊服務供應商香港電訊的營運附屬機構之一,而香港電訊的大部分股權由電訊盈科有限公司持有。
香港電訊專業客服為客戶提供世界級的環球客戶聯絡中心及客服管理外判服務,範圍包括話音及非話音客戶服務、技術支援、銷售、挽留客戶及其他業務流程。香港電訊專業客服經營一個多渠道的環球客戶聯絡中心網絡,所支援的語言覆蓋全球超過一半的人口。香港電訊專業客服屢獲評為世界領先的客戶聯絡中心服務供應商。透過設於中國香港、中國內地、菲律賓、美國及巴拿馬超過一萬個服務員席位,香港電訊專業客服每年為當地及跨國機構服務超過一億個客戶來電。有關香港電訊專業客服的詳情,請流覽網址
www.hktteleservices.cn 或致電 86-4008-812-812(中國內地)? 852-2888-3636 (亞洲)? 1-614-280-1600(美洲)聯絡我們。
招聘日
日期: 2018 年1月17-18日( 星期三及星期四)
時間: 11:00AM - 4:30PM
展翅飛騰招聘進修展
地點: 香港九龍尖沙咀彌敦道20 號
香港喜來登酒店 ( 港鐵尖沙咀站E 出口/ 尖東站L1 出口)
Team Leader
(Aviation Services)
Responsibilities:
  • Reports to the Deputy Call Centre Manager, leads a team of 15-20 to deliver professional services to members and meet service targets.
Requirements:
  • Degree / Higher Diploma with at least 8 years' relevant experience in customer services and/or loyalty programmes, including 2-3 years at supervisory level, managing team size of over 8 staf.

  • 5-day work week
  • Shift Duty
  • Working location: Tsuen Wan
If you cannot attend Recruitment Day,
please email your resume to telsjobs1@pccw.com.
全職同事可享有福利待遇
  • Structured training programme 完善在職培訓 ?14 days' paid annual leave 14 天有薪年假
  • Comprehensive medical coverage 免費醫療福利/ Staff discount 員工折扣優惠
  • Attractive incentive bonus, join-in bonus and shift allowance (if applicable) 優厚佣金,迎新獎金及輪班津貼( 如適用)
E-mail Address:

Tags for this job:

    • Industry
    • Telecommunications
    • Job Function
    • Engineering / Tech : Telecommunication / Data Communication

      Marketing & Public Relations : Management

      Sales, CS & Business Development : Tele-sales (Telemarketing)

    • Qualification
    • Not mentioned
    • Working Experience
    • Not mentioned
    • Location
    • Not mentioned

    • Salary
    • Negotiable

    • Employment Type
    • Full Time

    • Benefits
    • Not mentioned

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