The Job
- Support the existing Customer Identity and Access Management (CIAM) platform
- Proactively avoid incidents by reviewing and actioning on error messages from the CIAM platform and dependent services
- Prepare hotfixes and release documentation to rectify bugs and defects
- Coordinate with the System Assurance (Testing) team to ensure that adequate testing scope is performed for hotfix releases
- Triage and Troubleshooting of CIAM Platform Issues
- Participate in the Support Duty Roster for 24x7 Support Coverage
- Work closely with Shenzhen development teams, System Assurance, Infrastructure and Operation teams to deliver high-quality systems
About You
- Bachelor's degree in Computer Science, Engineering, IT, or a related discipline
- ITIL certification or equivalent knowledge is preferred
- Familiarity with DevOps practices and CI/CD pipelines and DevOps tools such as Jenkins, Docker and ArgoCD
- Programming and developer skills in Java (mandatory) and at least one of Perl, JavaScript or Groovy
- Operational fluency in creating SQL queries, LDAP search queries, and JSON file formatting
- Working knowledge of modern identity protocols, authentication and authorisation standards, such as OAuth2, OIDC & PKCE
Apply Now!
We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.
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Equal Opportunity and Inclusive Hiring
We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected]. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.