The Challenge We Pose to You: 

• Supervise and mentor a team of Operation Engineers, ensuring high performance and adherence to best practices.

• Oversee daily operations and monitoring of Datahouse centers in Hong Kong.

• Conduct routine analysis of customer DataHOUSE environments and provide actionable recommendations.

• Deliver pre-sales and post-sales technical support to customers.

• Ensure compliance with service level agreements (SLAs) and uphold customer commitments.

• Handle any ad-hoc projects as required

What You Bring to Us:

• Bachelor’s Degree or higher in Computer Science, Information Technology, Information Security, or a related field.

• Minimum 6 years of experience in Telco or ICT companies, with at least 2 years in a supervisory role.

• Strong knowledge of data center operations, cabling, and facilities management.

• Familiarity with data center accessories (e.g., server racks, PDUs) and TCP/IP services (DNS, Mail, LDAP).

• Professional certifications in data center management are a plus.

• Analytical mindset, excellent interpersonal skills, and ability to perform under pressure.

• Proficiency in English, Cantonese, and Mandarin (both spoken and written).

• No shift duty required