• 1. Operational Excellence:
  · Supervise daily logistics activities across key stages (Leg 1, Leg 2, and Leg 3) to ensure efficiency and compliance with SLAs outlined in contracts with key accounts.
  · Promptly address operational issues arising from both local and overseas hubs to minimize disruptions.
  · Provide proactive, actionable recommendations for enhancing processes and achieving operational excellence.
• 2. Key Accounts and Vendors Engagement:
  · Represent the company and its brand with customers, conducting regular review meetings to build strong relationships founded on quality service and sustainable operations
  · Maintain robust communication channels with key accounts and vendors.
• 3. Data-Driven Decision Making:
  · Leverage data analytics to inform decision-making and pinpoint areas for enhancing operations and supply chain efficiency.
  · Monitor financial performance and manage data exchanges related to billing and service penalties
• 4. Internal Collaboration:
  · Assist with billing reports and project implementation for key accounts.
  · Ensure seamless integration and transition of new projects into existing operations.
• 5. Professional Leadership:
  · Demonstrate high levels of responsibility and professionalism.
  · Proactively take on additional responsibilities and maintain a positive attitude under pressure.

• Bachelor's degree or higher in Supply Chain, Logistics, Transportation Management, Business Analytics, or related field.
• 5-8 years of relevant experience, preferably in e-commerce logistics, with a proven track record in operations management across core stages (Leg 1, Leg 2, and Leg 3).
• Strong knowledge of e-commerce logistics, freight forwarding, and courier business.
• Excellent numerical, analytical, communication, and interpersonal skills.
• Fluent in English, Mandarin, and Cantonese.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, PowerBI).
• Ability to multitask, meet deadlines, and work independently under pressure.
• Immediate availability preferred.

*Feel free to send your resume to WhatsApp84945461 Raymond for further action.*