Job Summary:

We are seeking a highly motivated Service Assistant Manager / Manager to support the company in leading our service team. This role is pivotal in ensuring the efficient operation of our service systems, delivering high-quality technical support, and driving customer satisfaction. If you have a strong technical background, leadership skills, and a passion for excellence, we want to hear from you!

Highlights:

1. Lead & manage a skilled service team for top-quality support.

2. Bachelor’s degree in Mechanical/Electrical Engineering (must)

3. Attractive package and career development

Key Responsibilities:

• Assist in strategic planning and setting team objectives to achieve business goals.

• Oversee daily operations, ensuring quality and efficiency in service delivery.

• Provide advanced technical support and troubleshoot complex equipment issues.

• Develop and conduct training programs to enhance team skills and performance.

• Coordinate warranty services and implement quality control measures.

• Lead and motivate the service team to meet and exceed business targets.

• Manage scheduling, budgeting, and resource allocation for optimal operations.

• Utilize ERP systems for streamlined processes and accurate record-keeping.

Requirements:

• Bachelor’s degree in Mechanical/Electrical Engineering or related field.

• 10+ years of technical service experience, including 5 years in a managerial role.

• Strong knowledge of mechanical/electrical systems and diagnostic tools.

• Experience with ERP systems and process optimization.

• Excellent leadership, problem-solving, and communication skills.

• Preferred certifications: Electrical Worker (Grade B) or relevant professional credentials.

• Customer-focused with a commitment to high service standards.

Interested individuals can click apply now and send updated resume (in WORD format) to Alan To at [email protected] for further processing and discussing.