Customer Service Manager 驻店客服经理 (Luxury Retail / Airline) $35k-40k
30-Mar-2026
Ref:OL02067819
Full Time
Job description
Job Responsibilities
Responsible for store management, including daily checks and maintenance of product displays, floral arrangements, wall art, lighting, and window displays.
Manage employee standards, including training and daily oversight of staff appearance to ensure compliance with brand image standards.
Assist with daily customer reception and sales activities in the store.
Handle customer complaints in the store.
Supervise the implementation of customer service standards and processes; assist the customer service department in addressing store service issues.
Qualifications
Bachelor degree holder
5+ years of work experience in an airline's cabin crew (flight purser)
Outgoing personality, friendly, Presentable
Strong service awareness and approachability, with excellent communication and coordination skills
Work Location: Central, Hong Kong
5 day work, 9 hours shift
Bonus, Tea Break, Medical Benefits, Dental Benefits etc.
Tags for this job:
Industry
Human Resources Management
Job Function
Executive & Management>General Management
Sales, CS & Business Development>Account Servicing