Job Responsibilities

• Provide excellent customer services via multiple communication channels

• Handle customer enquiries

• Maintain and enhance customer satisfaction for our customers

• To assist in providing service and product training to customers when required

• Perform other customer service duties when requested

Requirements

• Post-secondary degree

• Possess a 3 years Customer Service experience, preferably gained in e-commerce or logistics industries.

• Customer focused with excellent communication, interpersonal and problem solving skills

• Good command of both spoken and written English, Cantonese and Mandarin. Fluency in Mandarin will be an advantage.

• Speedy and accurate Chinese typing is essential

• Proficiency in Microsoft Word, Excel and e-mail

• Proficiency in working with different IT systems

• Pro-active and team player attitude

Interested candidates please send your cv to [email protected] or contact us at 25200104.

For more job openings, please visit our Job Wonderland www.levin.com.hk