Responsibilities:

• • • Establish and monitor quality management systems and programs for product quality, manufacturing quality, customer and supplier quality

    • Manage customer incident cases and fulfill customer audits and requirement

    • Handle customer complaints/ feedback and lead the Corrective & Preventive Action

    • Lead all assigned quality projects, drive problem-solving process and present proposals for solutions

    • Align and track project deliverables, report on progress and prepare presentation for internal and customer stakeholders

    • Identify areas of opportunities and gaps to drive technical audit and inspection, lab testing process excellence across different categories and countries

Requirements:

• • • Degree in Engineering or related disciplines

    • 6 years’ experience in quality assurance in sizable electronics consumer product or electronic toys industry, with at least 3 years at managerial level

    • A good technical knowledge of electronic consumer products, factory production and operation process

    • Familiar with the international toys safety requirements (Physical, Chemical, Electrical)

    • Strong analytical and problem-solving skills with a process-oriented thinking and end-to-end mindset

    • A self-starter who anticipates potential issues and acts to prevent them

    • Strong ability to work with regional and headquarter team for results

    • Frequent travel to China factory (Around 60%)

    • Occasional travel to our Penang plant for project transfer