Job Description:
Provide excellent customer servicing at our service hotline
Handle incoming calls including appointment arrangement, resolving customer enquiries and complaints as well as customer ordering
Maintain good customer relationship and introduce company products and services
Job Requirements:
At least 2 years working experience in customer service, experience in call centre is an advantage
Strong passion in serving customer
Good communication and interpersonal skill
Proficient in written and spoken in English, Cantonese and Mandarin
What we offer:
Sales, CS & Business Development>Call Centre
Sales, CS & Business Development>Customer Service
Sales, CS & Business Development>Others
HK$ -
Full Time
Miele is the world's leading manufacturer of premium domestic appliances including cooking, baking and steam-cooking appliances, refrigeration products, coffee makers, dishwashers and laundry and floor care products. Our product portfolio also includes dishwashers, washing machines and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical and laboratory applications (Miele Professional). Founded in 1899, the company has eight production plants in Germany, one each in Austria, the Czech Republic, China, Romania and Poland as well as two production plants belonging to its Italian medical technology subsidiary Steelco. Sales in the 2020 business year amounted to around € 4.5 bn (thereof 29.5% in Germany). Miele is represented with our own sales subsidiaries and via importers in almost 100 countries/regions. Throughout the world, the family-run enterprise, now in its fourth generation, employs a workforce of around 20,900, of which approx. 11,050 employees work in Germany. The company has its headquarters in Gütersloh in Westphalia.
Founded in 1997, Miele Hong Kong has inherited the same renowned dedication to provide home care solutions synonymous with quality, performance and unique design in the city. As an employer we also carry the same principle as we do in our products and service, “Immer Besser”, “Forever Better” , to continuously improve our working environment. Combining a clear purpose and a common set of behaviors and a friendly collaborative atmosphere, we dedicated to make Miele a great place to work for our employees.
To find out more about us, you are welcome to visit our website at www.miele.hk or our facebook page
"https://www.facebook.com/Miele.HongKong"