What you’ll be doing?
- Supervise counter service to ensure smooth and efficient branch operation in accordance with the relevant regulations, policies and guidelines
- Ensure high quality of customer service and assist in resolving customers’ enquiries / complaints
- Review branch operation procedures regularly to enhance work process and customer experience
- Identify opportunities for promoting banking products and services
- Assist with ad hoc projects as assigned
Who are we looking for?
- Diploma or above
- Minimum 5 years’ banking experience
- Solid knowledge of banking operation procedures, general banking products and regulatory requirements
- Candidate with more experience may be considered as Senior Customer Service Manager
Why you should consider this opportunity?
We offer attractive remuneration package with fringe benefits to right candidates. Such as:
- 5-day work week
- Birthday leave & family leave
- Performance bonus / Sales incentive
- Medical insurance (Including Spouse & Children)
- Life insurance
To visit our career page for job opportunities.
Please complete your application with full resume stating your contact information, current and expected salary package.
Personal data collected will be used for recruitment purpose only. For more information, please visit our website: https://www.ocbc.com.hk
