Duties

• Provide onsite desktop and deskside support on a shift roster basis


• Perform break-fix support for desktops, laptops, peripherals, mobile devices, and workplace IT equipment


• Troubleshoot and resolve hardware, software, Windows, and iOS issues in a timely manner


• Deliver AV support for meeting rooms, presentation systems, and related facilities


• Maintain IT asset records, support software patching, updates, and license management, and coordinate with vendors and internal teams

Requirements

• At least 2 years experience in desktop, deskside or onsite IT support


• Strong hands-on skills in hardware & software troubleshooting, break-fix support, and end-user support


• Familiar with Windows, iOS, desktop patching, and standard office IT environments


• Experience in asset management and AV support is an advantage


• Good communication skills, strong customer service mindset, and ability to work shift-based onsite support