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打工仔忙到含住啖飯工作 麻煩客竟投訴食相難看
27 Feb 2019


不少打工仔工作忙碌,連吃飯的時間都要為顧客提供服務。有任職前枱的職員在Facebook專頁「西客之道 HIspitality Secret」投稿,抱怨曾忙碌到一邊吃飯一邊處理客人問題,但竟被投訴食相難看,令她大呼無奈。


Facebook 「西客之道 HIspitality Secret」

事主指自己平時一般會留在座位吃午餐,並將電話調校至靜音,希望吃飯時可以稍為休息。不過有一天有顧客在午飯時間到訪,他當時正在吃飯,但因為不能不開門,無奈之下只好「含住啖飯都照開門照跟」。但一星期後他的主管收到電郵投訴︰「你哋前枱同事嘅食相非常之難睇,一邊食飯一邊做嘢好唔專業」。

雖然主管對投訴一笑置之,亦有替他向顧客解釋清楚。不過事主仍非常不忿︰「呢條友係咪黐X線㗎?午飯時間我大條道理唔做公司嘢,幫你跟仲投訴我,仲話我食相難睇?」他續指當時該名顧客並沒有異樣,但非常無禮貌。他最後又大嘆︰「真係躺着也中槍,地底級小薯食飯都係錯」。

不少網民都表示自己也遇過相似的情況,有人指自己於銀行工作,「試過有客問點解啲職員要食飯阻佢時間」,有人就諷刺麻煩顧客覺得員工無須吃飯,只須工作,「你係唔需要食飯,而且住係個位度」。


Facebook 「西客之道 HIspitality Secret」

資料來源:頭條日報、Facebook

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