職趣事
Home>職趣事>【職場心理學】內向的人做銷售更成功
【職場心理學】內向的人做銷售更成功
19 Jul 2016

「做銷售靠把口,外向的人才做到成功sales」,這種想法或許再不合時宜,美國一項研究發現,內向害羞多是與生俱來,他們未必不善於溝通,相反他們在工作中更容易成功,原因包括:

 

 

1. 樂於傾聽

 

很多人以為銷售就是將商品講到天花龍鳳,不會用心了解顧客需要。內向的人就很願意傾聽,會充分了解顧客所需。

 

2. 善於觀察和敏感

 

內向者特別注意周遭環境和發生的事,他們不會hard sell,但會把客戶的一舉一動看在眼內,敏銳地察覺到客戶喜惡,避開做令客人不高興的事,更能深入了解客戶需要,自然一擊即中。

 

 

3. 認真考慮事情

 

內向者天生謹慎,工作時會認真思考,盡可能提前準備,對產品資料瞭如指掌,有問必答。

 

 

 

4.有耐性,不喜形於色

 

人是奇怪的動物,有些客人好挑剔,將產品講到一無事處,但最終會買下所有「彈」過的產品,內向者對客人不會喜形於色,有耐性,反而令挑剔的客人覺得放鬆。

 

 

5.值得信任

 

內向的人更容易有熟客,因為他們值得信任。這一點更容易應用在女顧客身上,當她們想與人分享,但又不想大肆宣揚時,遇到相熟sales,又知道為人謹慎,正中下懷,傾訴心事之餘亦買產品。

 

立即登上 Job Market 的 Recruitment Day,看看有無心水好工吧!

Tag cloud:

好工推介

兼職電話聯絡實習生 Century 21 Luen Shing Property Consultants Limited 世紀21聯誠物業 17 Apr 2026
二手精英地產代理 Century 21 Luen Shing Property Consultants Limited 世紀21聯誠物業 17 Apr 2026
Hong Kong Talent Engage Global Online Career Fair Hong Kong Talent Engage 15 Apr 2026
理財策劃經理( 津貼$25K-$48K ) AXA China Region Insurance Company Limited 10 Apr 2026
Senior Merchandiser . 27 Mar 2026
Sales Administrator Q P Group Holdings Limited 20 Apr 2026
Assistant Merchandising Manager Q P Group Holdings Limited 20 Apr 2026
Officer, Environmental Excellence Green Living and Innovation Division Ref: GID/10837 Hong Kong Productivity Council 20 Apr 2026
Officer, Dedicated Fund on Branding, Upgrading and Domestic Sales (BUD) Technology Funding Division Ref: TFD/10838 Hong Kong Productivity Council 20 Apr 2026
Technical Officer, Smart Health, Energy & Testing Smart City Division Ref: SCD/10864 Hong Kong Productivity Council 20 Apr 2026
Postdoctoral Researcher, Humanoid Robot Robotics and Artificial Intelligence Division Ref: RAD/10835 Hong Kong Productivity Council 20 Apr 2026
Postdoctoral Researcher, Green Materials Development Green Living and Innovation Division Ref: GID/10818 Hong Kong Productivity Council 20 Apr 2026
Consultant, Intelligent Automation System Robotics and Artificial Intelligence Division Ref: RAD/10865 Hong Kong Productivity Council 20 Apr 2026
Technical Manager, Platforms Engineering The Hong Kong Jockey Club 香港賽馬會 20 Apr 2026
Technical Manager, Identity & Access Management The Hong Kong Jockey Club 香港賽馬會 20 Apr 2026
Senior Technical Manager, Vulnerability Management (Penetration Testing) The Hong Kong Jockey Club 香港賽馬會 20 Apr 2026
Deputy Executive Manager, Cloud Platforms Architecture The Hong Kong Jockey Club 香港賽馬會 20 Apr 2026
Senior Technical Manager, Security Operations Centre The Hong Kong Jockey Club 香港賽馬會 20 Apr 2026
Deputy Executive Manager, Business Information Security Office The Hong Kong Jockey Club 香港賽馬會 20 Apr 2026
Deputy Executive Manager, Business Portfolio Management and Strategy The Hong Kong Jockey Club 香港賽馬會 20 Apr 2026

好工搜尋

職場熱話

  • 1
  • 2