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【職場心理學】微笑--如何笑得有技巧?
19 Oct 2016

想在職場搞好人際關係?有一種很簡單、但很有效的溝通技巧,那就是「微笑」。微笑感染力強,能迅速縮短人與人之間的距離,而且還能傳情達意。不過,微笑看似簡單,但亦很講求技巧。

網上圖片
網上圖片

1. 笑得自然

微笑要發自內心才夠自然和親切,記得不能為笑而笑,不想笑就不要扮笑。

2. 笑得真誠

人對笑容的辨別力很強,能憑直覺判斷出對方的笑容的意思,所以你微笑時一定要真誠,讓對方心感溫暖,產生共鳴。

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網上圖片

3. 微笑程度要合適

微笑是向對方表示尊重,但大家不用時刻微笑。微笑要恰到好處,例如當對方望著你,你可以直視他和微笑點頭﹔對方發表意見時,一邊聆聽亦可不時微笑。如果你笑得放肆、過分,就會有失身份,引起對方反感。

網上圖片
網上圖片

4. 微笑要看關係與場合

如果你出席一個嚴肅的會議,過分微笑就顯得不合時直,甚至招人厭惡,所以微笑時一定要分清場合。

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