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郵政署招聘客戶服務員（郵件查詢），月薪$16,265
09 Nov 2018


郵政署招聘客戶服務員（郵件查詢），月薪$16,265！主要職責為處理顧客的電話、電郵或書面查詢／投訴； 與海外郵政機關聯絡，回覆查詢；轉介查詢／投訴予相關組別；處理並分析數據；及執行其他由上司委派之工作。 工作地點為堅尼地城（實際工作地點將由香港郵政按運作需要作出安排） 。工作時間為每週工作六天共48小時，須輪班工作。 星期一至六以下時段內任何8-9小時 （包括1小時膳食時間）: 星期一至五：上午8時45分至晚上7時 星期六：上午8時45分至下午5時。視乎運作需要，或需在星期日和公眾假期當值。（實際工作時段將由香港郵政按運作需要作出安排）

 

 

申請人須 (1) (i) 在香港中學文憑考試五科考獲第2級或同等（註1）或以上成績（註2），或具同等學歷；或 (ii) 香港中學會考五科考獲第2級（註3）／E級或以上成績（註2），或具同等學歷；及 (2) 在香港中學文憑考試或香港中學會考中國語文科和英國語文科考獲第2級（註3）或以上成績，或具同等學歷。 (3) 熟悉電腦操作及應用軟件，包括Word、Excel及PowerPoint； (4) 英文打字每分鐘字數宜達30或以上，中文打字每分鐘字數宜達15或以上，並須用倉頡/速成輸入法（參加面試的應徵者須接受英文寫作，電腦技能及打字速度測試）； (5) 能操流利英語及廣東話，宜通曉普通話； (6) 具一年或以上客戶服務經驗者優先考慮； (7) 積極進取，具耐性、自發性及良好團隊精神；及 (8) 擁有良好溝通技巧及善於解決問題，並能在壓力下完成工作。

 

獲聘用者將按非公務員合約條款聘用，合約為期一年。 完成合約後，且表現良好，可獲得約滿酬金。約滿酬金加上本署向強積金計劃作出的供款，相等於該合約期內所得底薪總額的10%。

 

截止申請日期為 11 月 14 日，更多詳情 https://bit.ly/2qDXP9a

 

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